Is Help Scout down?
Help Scout is operational
No — the Help Scout API is operational. Our last check succeeded in 310ms.
Last checked 3 minutes ago
Current status
Last response
310ms
Having problems with Help Scout?
No user reports in the last hour.
Uptime
24 hours
100.00%
154ms median
7 days
100.00%
122ms median
30 days
100.00%
122ms median
90 days
100.00%
122ms median
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Response time — last 24 hours
Uptime history
🤠
Hold your horses, partner
We’ve only been watching Help Scout for 3 days. The 30-day view unlocks once we’ve monitored long enough to tell you something true — come back soon.
3 of 30 days collected · 10%
What we have so far:
Recent incidents
RSSNo incidents recorded. 🎉
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Frequently asked questions
Is Help Scout down right now?
No — the Help Scout API is operational. Our last check succeeded in 310ms.
How does APIzone check if Help Scout is down?
APIzone continuously probes a public Help Scout API endpoint from its own independent infrastructure and records response status and latency. Status is derived from consecutive failures and latency deviation — not from Help Scout's own status page — so it reflects what we independently observe.
What does "degraded" mean for the Help Scout API?
Degraded means the Help Scout API is reachable but not fully healthy: some recent checks are failing, or response times are far above the normal baseline. It's a warning state between fully operational and down.
How reliable has Help Scout been?
Over the last 90 days, APIzone has measured 100.00% uptime for the Help Scout API. See the uptime breakdown above for 24-hour, 7-day, 30-day, and 90-day figures.
Can I get alerted when Help Scout goes down?
Yes. Enter your email in the alert box on this page to be notified by email the moment the Help Scout API goes down or is degraded, and again when it recovers. Slack, Discord, and Microsoft Teams delivery are also available.
About this monitor
APIzone continuously probes a public Help Scout API endpoint from independent infrastructure and records response status and latency. This is not affiliated with Help Scout and may differ from their official status page.